Privacy Policy

Privacy Policy – Acme Physiotherapy Clinic

This Privacy Policy is published in accordance with the provisions of: Section 43A of the Information Technology Act, 2000; Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011; Regulation 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 and other applicable laws.

This Privacy Policy (“Policy”) describes how Acme Physiotherapy Clinic (“We”, “Our”, “Us”) collects, uses, retains, and discloses information from users (“You”, “Your”, “Patient”, “Customer”) through the use of our mobile application. By downloading or using our app, you consent to the practices described in this Policy.

Definitions

Key terms used in this Policy include Account, Personal Information, Non-Personal Information, Cookies, Device, and Usage Data.

Information Collected

We may collect personal details (name, contact info, address, health data), location, device information, transactional data, and usage data. We may also use cookies for personalization.

Purpose of Data Processing

We use your data to deliver physiotherapy services, process payments, improve app performance, provide customer support, send reminders, prevent fraud, and comply with laws.

Disclosure of Personal Data

We may share your information with service providers, affiliates, business partners, law enforcement, or during business transfers, subject to legal requirements.

Retention of Data

Your data will be retained only as long as necessary for healthcare services, compliance, and dispute resolution. Payment details are handled by secure third-party processors.

Transfer of Data

Your data may be stored and processed outside your location, with safeguards to ensure privacy and security.

Security of Data

We implement SSL encryption, secure storage, access restrictions, and monitoring to protect your data. However, absolute security cannot be guaranteed.

Your Rights

You may access, correct, or update your data, withdraw consent, or opt out of marketing communications by contacting our Data Protection Officer.

Children’s Privacy

The app is for users aged 18+. If under 18, parental or guardian consent is required.

Changes to this Policy

We may update this Privacy Policy periodically. Updates will be notified via email or in-app notifications.

Data Protection Officer

Name: __________________
Address: __________________
Phone: __________________
Email: __________________

Disclaimer

We strive to protect your information but cannot guarantee complete security. By using our app, you accept the associated risks.

Indemnification

You agree to indemnify Acme Physiotherapy Clinic against claims arising from misuse, disclosure, or reliance on third-party services connected through our app.

Dispute Resolution

This Privacy Policy is governed by Indian law and subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.